HSR The #1 Real Estate Company TM

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Training / For Experienced Associates

Listing Mastery (LM) Course

Powerful Program To Develop Multiple Large, Profitable, And Growing Streams of Marketable Exclusive LIstings.

My HSR Listing Mastery (LM) Course Will Help You Become A Leader In Winning The Best Listings At High Commission Rate On A Short And Long Term Basis.

My HSR LM Course is the result of our research about top listers and their successful listing models. It can help you win the hearts and minds of motivated sellers and market their properties for the best win-win returns.

Objective

To produce champion listers who will dominate marketable listings at a high commission rate

Program
1 Successful Listing Models
2 Prospecting For And Determining Motivational Levels of Sellers
3 Psychology of Winning Seller's Heart And Mind
4 Leveraging on HSR Marketing Tools to Enhance Strength and Position
5 Types of Listing Presentations
6 Pre-Listing System
7 Values-Based Listing Presentations
8 Overcoming Common Concerns and Objections
9 Closing The Listing At A High Commission Rate
Facilitators

HSR Training Directors and other top listing champions will share their successful listing models.

Recognition

All successful graduates will earn a certificate and pin in recognition of their knowledge and skills in generating exclusive listings.


Bullet-Proof Competence (BC) Mastery Course

Learn How To Overcome Challenges, Objections, And Concerns And Become A Bullet-Proof Advisor.

My HSR Bullet-Proof Competence (BC) Mastery Course Will Help You Overcome The Real Estate Valley Experience So As To Reach The Top

My HSR BC Course

The real estate journey is not a bed of roses. Along the way, you will face failures and rejections. They are great learning experiences to help you achieve success. You need to acquire skills and techniques to respond to clients' concerns and close deals successfully. The ability to overcome any challenges from the market will make you a Bullet-Proof Advisor.

Objective

To help you become a Bullet-Proof Advisor who can overcome challenges and capitalize on opportunities in the market.

Program
1 Strategic Importance Of Concerns and Objections
2 Types Of Concerns : How To Identify And Respond To Them
3 Differentiation Between A Stall (Smoke Screen) And A Genuine Objection
4 Probing For Root Causes, Hidden Agenda, And Other Salient Information
5 Conversion Of A Concern Into A Closing Question
6 How To Anticipate, Prevent, and Handle Concerns Effectively
7 Case Studies : Common Concerns And How To Handle Them
8 Becoming A Bullet-Proof Advisor Using HSR Marketing Resources
Facilitators

HSR Training Directors and other top producers will help you learn powerful skills and techniques to go to the top.

Recognition

All successful graduates will earn a certificate and pin in recognition of their skills and techniques in becoming a Bullet-Proof Advisor.


Negotiation Mastery (NM) Course

Proven System Of Staging Multiple Parties To Come To The Table With Fair Market Values And Achieve Win-Win Results

My HSR Negotiation Mastery (NM) Course Will Show You How To Achieve Meeting Of Minds In Closing The Sale And To Meet Expectations Of Your Clients. You Need To Master These Skills To Go To The Top.

My HSR NM Course

Negotiation is one of the cornerstones in the skillset of a competent Advisor. It is a challenging process that can result in rewarding and fulfilling outcomes.

Objective

To provide you a roadmap on managing expectations of your clients so as to achieve win-win results.

Program
1 The Art/Science of Negotiation
2 The Negotiator's Mindset
3 HSR Marketing Tools To Win Over Your Clients And Your Competitors
4 Skills And Techniques of Effective Communication
5 Negotiation As Part of The 9-Step Track Selling
6 Critical Successful Factors of Successful Negotiation
7 Successful Negotiation Framework
Facilitators

HSR Training Directors and other champion performers will share effective negotiation techniques.

Recognition

All successful graduates will earn a certificate and pin in recognition of their competence in successful negotiation.


Closing Mastery (CM) Course

Roadmap To Closing Sales In The Fastest Time And With Absolute Convenience So As To Generate The Best Returns

My HSR Closing Mastery (CM) Course Will Help You Develop A Powerful Mindset, Gain Knowledge, And Nuture Competence In Closing Sales So As To Achieve Win-Win Results

My HSR CM Course

Closing is not the most important part of selling, it is everything. If the sale is not ultimately closed, all the investment of time, effort, and money will be completely wasted. Champion closers do not leave the sale to chance. They deliberately apply the right skills and techniques to lead the clients to a win-win close. This powerful skill can be taught and should be learned by every person who is keen to lead the field.

Objective

To develop champion closers who know how to achieve win-win results and earn lifelong loyalty from their clients

Program
1 The Closer's Mindset
2 Difference between Closing and Negotiation
3 Pre-Closing Questions, Statements, and Actions
4 HSR Marketing Tools To Outsell Your Competitors
5 Handling Dead-Log (Stalled) Closing
6 Top Producers' Closing Techniques
7 Counter-Intelligence Closing
8 Roadmap To Successful Closing
Facilitators

HSR Training Directors and other champion closers will share with you their experiences and effective techniques for closing sales.

Recognition

All successful graduates will earn a certificate and pin in recognition of their ability to close sales successfully.


Telemarketing Mastery (TM) Course

Essential Programme and Platform to help you secure more appointments and achieve your sales goal.

My HSR Telemarketing Mastery is the result of our research since 1980, most successful transactions come from the first contact through the telephone. The telephone is one of the most economical, fastest, and most effective equipment that has been invented to find prospects and grow your business. However, it has also been neglected and misused in the real estate business today.

Objective

My HSR Telemarketing Mastery Course will show you how to make appointments, answer objections, grow For-Sale-By-Owner (FSBO) listing and handle incoming calls to obtain more appointments. It will also help you demonstrate the benefits and values offered by My HSR.

Program
1 How to prospect through the telephone
2 How to secure more appointments to generate For-Sale-By-Owner (FSBO) listing with minimum objections
3 How to handle incoming calls effectively from your advertisements
4 How to communicate with customers who responded to your various marketing advertisements
5 How to handle objections over the telephone
6 How to overcome objections without weakening your position
Facilitators

HSR Training Directors and other champion performers will share effective telemarketing skills

Recognition

All successful graduates will earn a certificate in recognition of their competence in communicating with customers over the phone


Real Estate Champions (REC) Course

Sell Like A Giant! Close Like A Giant! Live LIke A Giant! Beginning With This Course...

My HSR Real Estate Champions (REC) Course Will Show You The Path To The Top. It's Definitely Not For The Faint-Hearted But Definitely Rewarding, Exciting, And Worth Every Step Of The Way…

My HSR Real Estate Champions (REC) Course

My HSR REC Course is the result of studying top real estate producers' business models, plans, strategies, and actions. Their performance are not just about closing sales but also about sustaining and improving their results. It's about speed and accuracy, the hallmark of the 21st Century businesses. This course will help you avoid the minefields and follow the footsteps of champions in the industry.

Objective

To learn how to be real estate champions in the new economy

Program
1 How To Kick Start And Equip Yourself For The Real Estate Business
2 How To Find Your Customers And Win Their Trust And Respect
3 How To Motivate Sellers And Convert 'FSBOs' Listings To Become Your Exclusive Listings
4 How To Serve Buyers Effectively
5 How To Demonstrate The Property To Close The Sale
6 How To Educate The Owner To Accept Buyer's Fair Market Offer
7 How To Transact The Property Successfully
8 How To Enhance Customer Loyalty And Provide Service Recovery For Dissatisfied Clients
9 How To Use HSR Marketing Tools To Get More 'Yes'es
10 How To Use Concerns And Objections To Your Advantage
Facilitators

HSR Training Directors will train, demonstrate, and guide you in modelling after real estate champions.

Recognition

Successful graduates will be given a certificate and pin to recognize their ability to perform as real estate champions.


Real Estate Warriors (REW) Course

Proven Systems To Outperform Any Agent, Outproduce Any Competitor, And Outearn Any Champion!

My HSR REW Course Will Help You Achieve A Higher Level Of Income, Results, And Fulfillment In The Real Estate Journey

My HSR Real Estate Warriors Course

My HSR Real Estate Warriors Course trains agents to be survivors in any market condition. These agents are skilled in all critical aspects of transacting properties. They outperform any agent, outproduce any competitor, and outearn any real estate champion. They are the unbeatable super achievers of the 21st Century.

Objective

To transform HSR advisors into the “ Top 3% ” of performers in the industry

Program
1 Real Estate Warrior's Business Model
2 Real Estate Warrior's Mindset
3 Real Estate Warrior's Plan, Strategies, and Daily Actions
4 Real Estate Warrior's Modelling System For Market Dominance
5 Real Estate Warrior's System Development
6 Real Estate Warrior's Negotiation System
7 Real Estate Warrior's Listing System
8 Real Estate Warrior's Buyer System
9 Real Estate Warrior's Partnership Selling Mastery
10 Real Estate Warrior's Investment Mastery
11 Real Estate Warrior's Personal Branding Mastery
12 Real Estate Warrior's Future In Real Estate
Facilitators

HSR's top managers and many other top performers who will share their success secrets.

Recognition

All successful graduates will be presented with a certificate and pin in recognition of their knowledge, competence, and achievements. Through this course, we aim to produce a new generation of real estate super achievers to take the market to a higher level.


Leadership All-Stars (LAS) Course

Powerful, Time Tested, And Results-Focused Course To Help You Lead A Large, Strong, And Growing Team..

My HSR Leadership All-Stars (LAS) Course Will Help You Become An Outstanding Team Leader So As To Lead A Professional, Profitable, And Productive Team

My HSR Leadership All-Stars (LAS) Course

My HSR LAS Course provides you an overview of how to build a great team in the new economy. The lessons that you will learn has been proven in the market to achieve positive and profitable results. You will be coached on how to grow your team and enjoy the high income you deserve. With a great team, you do not work for the money, money works for you. In other words, you can stop working and still earn a growing income.

Objective

To train you to be an outstanding leader of a great team

Program
1 Setting The Stage
2 Recruitment:
(a) Mindset Of A Team Leader
(b) Principles And Practice Of Recruitment
(c) Competitive Analysis And Actions
3 Recognition:
(a) Importance of 'Tee Up'
(b) Model And Methods of 'Tee Up'
(c) Team Building And Support
4 Retention:
(a) Rationale of Retention
(b) Blueprint of Retention
(c) Leveraging on Retention Rate
5 Course Work And Debrief
Facilitators

HSR Directors and Team Leaders will help you in your journey to be a great team leader.

Recognition

All successful graduates will be presented with a certificate and pin in recognition of their competence in building a team of champions.


Private Residential All-Stars (PAS) Course

Systematic Process To Earn Your First $1,000,000 In The Private Residential Market.

My HSR Private Residential All-Stars (PAS) Course Starts Your Journey To Become A Respected Leader In The Private Residential Market

My HSR PAS Course

The process of becoming a champion in the private residential market has always been a well-kept secret amongst top producers. The PAS Course is a first-of-its-kind course that will teach you the necessary steps to become a leader in this highly important and lucrative sector of the property market.

Objective

To turn you into a champion in your chosen private residential strategic target market (STM)

Program Phase 1
1 Setting The Stage
2 Prospecting & Telemarketing Skills
3 Marketing Tools
4 Listing Presentation Skills
5 Viewing Skills
6 Closing Skills
7 'Freehold' Relationships Skills
8 Champion's Model
Program Phase 2

This is a highly intensive and practical phase that will cover the essential skills to lead in the private residential market. It includes the following:

1 Overview of Private Residential Market & How to Capitalize On It
2 Selection, Management, and Growth of Your Strategic Target Market
3 Use of HSR/PAXEL Technologies
4 Understanding Legal And Ethical Aspects
5 Financial Planning & Conveyancing Process
6 Telemarketing Campaign
7 Road Shows Program
8 Open House Presentation
9 Capitalizing of Caveats For Sales
10 Overcoming Concerns and Objections
11 Negotiation & Closing Techniques
12 Building 'Freehold' Clients
Facilitators

Top private residential producers and HSR private residential specialists

Recognition

All successful graduates will be presented with a certificate and pin in recognition of their mastering of the knowledge, skills, and techniques necessary to lead a private residential strategic target market


HDB All-Stars (HAS) Course

Comprehensive, In-depth, And Powerful Course To Turn You Into A HDB Specialist

My HSR HDB All-Stars (HAS) Course Will Help You Become A Leader In Your HDB Strategic Target Market And Enjoy A Large, Profitable, And Growing Stream of Listings And Sales

My HSR HAS Course

My HSR HAS Course provides you a comprehensive overview of the HDB market and how to capitalize on it to grow your listings, sales, and income. It combines both classroom and field trainings, including case studies and personal mentoring and coaching by a panel of HDB specialists. It is, by far, the most advanced training for any Advisor who aspire to be a champion in the HDB market.

Objective

To develop you into a leader in your chosen HDB Strategic Target Market (STM)

Program Phase 1
1 Overview of HDB Estates & Flats
2 Partnerships with HDB Sellers
3 Partnerships with HDB Buyers
4 Working with Option To Purchase Form
5 Submission of Resale Application To HDB
6 HDB Orientation Tour
7 Management Of HDB Appointments
8 After Sales Service and Development of ‘Freehold' Friendships
Program Phase 2
1 Market Leadership In Your STM
2 Listing Presentation
3 HDB Upgrading/Downgrading Program
4 Branding Yourself & Marketing Your Listings
5 Selection Enbloc Requisition Scheme (SERS)
6 Negotiation For The Sales
7 Closing Of The Sales
8 Marketing Of Executive Condominiums
9 Marketing Of Design, Build, And Sell Scheme (DBSS) Flats
10 Special Case Studies
Facilitators

Top HDB producers and HDB specialists will help you gain knowledge, develop competence and become a champion in the HDB market.

Recognition

All successful graduates will be presented with a certificate and pin as recognition of their competence in identifying and leading the field in their HDB strategic target market.


Project Marketing All-Stars (PMA) Course

Become A Shining Star In Any And Every Showflat And Earn Top Income In The New Homes Market

My HSR Project Marketing All-Stars (PMA) Course Will Show You How To Be A Respectable Leader In Marketing New Residential Properties

My HSR Project Marketing All-Stars (PMA) Course

The new residential property market is one of the largest sectors. It is also a prestigious sector that promises top income from sales, sub-sales and rental of new homes. The skills and techniques that you will learn can also help you to be a top Advisor in the secondary market.

Objective

To develop you into a new home specialist who will win in every project

Program Phase 1
1 Overview of HDB Estates & Flats
2 Project Research & Analysis
3 Prospecting
4 Showflat Presentation
5 Concerns Handling
6 Follow up Skills
7 Closing Skills
8 Team Selling
9 Project Policies & Procedures
10 My HSR Code Of Honour
11 The Champion Project Market
Program Phase 2
1 Winning In The Showroom
2 Advance Prospecting
3 Prospecting Using My HSR Technology
4 Selling Values
5 Mastering Negotiation And Closing
6 Turning Objections Into Closes
7 Question-Based Selling
8 Selling Styles
9 Selling Without A Showroom
Facilitators

HSR Training Directors will train, demonstrate, and guide you in becoming a new homes specialist.

Recognition

Successful graduates will be given a certificate and pin to recognize their ability to win in the new homes market.


Commercial All-Stars (CAS) Course

Launch Yourself Into The Lucrative Commercial Property Market Through This One-Of-Its-Kind Course

My HSR Commercial All-Stars (CAS) Course Will Show You How To Be A Specialist In The Commercial Property Market And To Go To The Top

My HSR Commercial All-Stars (CAS) Course

My HSR CAS Course will show you how to get started in the commercial property market and become a leader in a strategic target market. It will give you the foundation to succeed in this high value-added market in the long term.

Objective

To train you to be a specialist in the commercial property market

Program
1 Definition And Types Of Commercial Properties
2 Factors Affecting The Pricing Of Commercial Properties
3 The Conveyancing Process:
(a) The Pre-Contract Stage – The Option To Purchase
(b) Requirements Of A Valid Option
(c) The Legal Principle Of Emptor Caveat
(d) The Legal Principle Of “Subject To Contract”
(e) The Contract Stage
(f ) Exercising The Option
(g) The Stakeholder Clause
(h) The Legal Searches and Enquiries
(i) The Law Society's Conditions Of Sale 1999
(j) Conditional Sales Contract
(k) The Post-Contract Stage
(l) Inspection Of Title Deeds
(m) Lodgment Of Caveat
(n) Conduct Of Legal Requisitions
(o) Completion Procedure
4 Overview Of Change Of Use, Takeover, Assignment, And Other Technical Aspects In A Sales/Rental Transaction
5 The Sales And Marketing Process
6 Success In The Commercial Property Market
Facilitators

HSR Commercial Property Specialists

Recognition

All successful graduates will be presented with a certificate and pin in recognition of their mastery of the foundation necessary to become a leader in the commercial property market.


Industrial All-Stars (IAS) Course

Fundamental Principles And Practice To Become A Leader In The Industrial Property Market

My HSR Industrial All-Stars (IAS) Course Will Launch You Into The High Value-Added Industrial Property Market And Be Recognized As A Leader

My HSR Industrial All-Stars (IAS) Course

My HSR IAS Course will give you an overview of the industrial property market. It will teach you essential policies, principles, and practices needed to succeed in this profitable market. You will be guided on the do's and don'ts so that you can be a leader in the market.

Objective

To develop you into a specialist in the industrial property market

Program
1 Definition And Types Of Industrial Properties
2 Factors Affecting The Pricing Of Industrial Properties
3 The Conveyancing Process:
(a) The Pre-Contract Stage – The Option To Purchase
(b) Requirements Of A Valid Option
(c) The Legal Principle Of Emptor Caveat
(d) The Legal Principle Of “Subject To Contract”
(e) The Contract Stage
(f) Exercising The Option
(g) The Stakeholder Clause
(h) The Legal Searches and Enquiries
(i) The Law Society's Conditions Of Sale 1999
(j) Conditional Sales Contract
(k) The Post-Contract Stage
(l) Inspection Of Title Deeds
(m) Lodgment Of Caveat
(n) Conduct Of Legal Requisitions
(o) Completion Procedure
4 The Sales And Marketing Process
5 Success In The Industrial Property Market
Facilitators

Specialists In The Industrial Property Market

Recognition

All successful graduates will be presented with a certificate and pin in recognition of their mastery of the foundation in becoming a specialist in the industrial property market.


Overseas Properties Investment All-Stars (OIA) Course

The Course To Start Your Journey To Become An International Property Specialist

My HSR Overseas Properties Investment All-Stars (OIA) Course Will Show You How To Increase Your Income In The Global Property Market

My HSR OIA Course

In the 21st Century, the property market will become a global market. Your clients will increasingly look at investing overseas while overseas vendors will be looking at selling their properties to the local market. By being involved in this exciting market, you will expand your client base, earn another stream of income, and at the same time enhance your property marketing knowledge and competence. This is a ‘mustattend' course in your learning journey.

Objective

To develop you into a specialist in overseas property investments

Program
1 Why Invest In The Overseas Property Market
2 Opportunities And Challenges In Cross Border Investments
3 Legal Aspects Of Overseas Property Investments
4 Financial Aspects Of Overseas Property Investments
5 Comparison And Contrast Of Overseas Property Markets
6 Sales And Marketing Of Overseas Property Investments
7 Customer Relationship Management To Create Lifelong Pipeline Of Sales And Income
Facilitators

HSR's International Property Specialists

Recognition

All successful graduates will be presented with a certificate and a pin as recognition of their competence in sales and marketing of overseas property investments.